ABOUT US - CARE METRICS

At Care Metrics, we understand that every participant’s story is unique — and deserves to be told with clarity, dignity, and depth. Our mission is to help support professionals write reports that go beyond the paperwork — reports that truly reflect the person, not just the plan.

We created Care Metrics to remove the stress and guesswork from NDIS report writing. Our platform gives Support Coordinators, Recovery Coaches, and frontline teams the tools to write faster, clearer, and more person-centred reports — so you can focus more on care and less on compliance.

But it’s not just about speed.

By guiding users through thoughtful, holistic prompts, we help you uncover the full picture of each participant’s journey — their strengths, challenges, goals, and growth. Reports become more than a requirement; they become a reflection of real progress and potential.

We believe that when report writing is done well, it helps build trust, unlocks the right supports, and strengthens the path forward — for every participant, every plan.

Because better reports don’t just help your team.

They help people move forward.

Care Metrics — Report writing with purpose. Recovery with heart.